All Features

Terms & Conditions

RW Elephant allows you to include your company's policies on your Order PDF, your Online Payment Pages, your Wishlist PDFs, and your Delivery Ticket PDFs.

To view or edit your Terms & Conditions, navigate to the “Account” icon in the upper right corner of your browser window.

In the left column, select Terms & Conditions.

In the center of the browser window, you can now select the following tabs: Order TermsWishlist Terms, and Delivery Ticket Text.

Order Terms will display at the end of your Invoice PDFs and on Step 1 of Payment Pages if you have Integrated Credit Card Processing enabled. 

Wishlist Terms will appear at the end of each Wishlist PDF. This is a great place to communicate to the customer that the Wishlist does not guarantee availability but is simply a pricelist. 

Lastly, Delivery Ticket Text provides two text boxes that appear on your Delivery Ticket PDFs. Use these fields to provide a place for your Clients to sign off before and after the event.

If you use the RW iOS App, the Delivery Ticket Text will also appear on the Delivery & Pickup Checklists before the signature fields.


You may also want to view our Order PDFOnline Payment PagesE-SignaturesWishlist, and Delivery Ticket support articles.