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Order Terms & Conditions

You know what it takes to make the rental experience run smoothly for everyone. Set your client's expectations using Terms and Conditions on your Order PDFs and Online Payment Pages.

Setting up Terms & Conditions

To enter or edit your Terms & Conditions, navigate to the Account section in the upper right corner of your browser window.

Select “Terms & Conditions” in the left column.

Click on the green “Edit” button at the top of the browser window.

Type or paste the text of your Terms & Conditions in the box in the center of the window.

Be sure to click on the green “Save” button at the top of the window.

These Terms & Conditions will appear on the Order PDFs for Proposals and Completed Orders and on your Online Payment Pages

Updating Terms & Conditions

As you grow in business, likely your Terms will change with your updating policies.

If ever your Terms & Conditions change, simply edit or copy & paste the new Terms in this section. 

After your Terms are updated, all new Orders will reflect the new Terms. 

For future existing Orders, you’ll have the chance to manually choose to update or not update the Terms. 

The first time you go to Edit an Order (with an Event Date after the date your Terms were updated) you’ll receive the following pop-up:

Selecting “Yes” will update the Order’s Terms to the current version that is in your Account Settings. 

Selecting “No” will not update to the new Terms but will keep the original Terms attached to the Order. 

Once you select Yes or No, you will not be prompted again with the pop-up on that Order unless your Terms are updated again.

Also, consider enabling E-Signatures to save time collecting agreement to your Terms & Conditions.

You might also be interested in Wishlist Terms and Delivery Ticket Text.