Integrated Credit Card Processing

Within RW Elephant, you can record Payments on your Orders to keep track of who owes what.

We’ve made the process of collecting, recording, and repeating payments even easier with integrated credit card processing through our payment partner Stripe.

Integrated credit card processing affords you several benefits:

  • Process and record credit card payments simultaneously so it takes you half the time (or less!).
  • With Online Payment Pages, your Clients can enter their own information and you never have to handle their sensitive credit card data
  • Online Payment Pages also allow your Clients to agree to your Terms & Conditions as they pay so you don’t have to chase down their signature. They can agree by ticking a box or you can enable E-Signatures once you’ve connected to Stripe.
  • Through Stripe, RW Elephant will securely remember your Client’s credit card number. You won’t ever have to enter it a second time.
  • With integrated credit card processing you can access our Autopay Feature to automatically charge the Client’s Final Balance on their Final Due Date without having to remember, send reminders, or worry about it again.
  • The price for RW Elephant Integrated Credit Card Processing is just 3.15% +$0.30 USD per transaction or 2.9% + $0.40 USD per transaction (whichever is greater) no matter what kind of card your client pays with (Mastercard, Visa, & American Express worldwide plus Discover, JCB, and Diners Club in the US). Processing fees in Mexico are 3.85% + $3 MXN per transaction or 3.6% + $5 MXN per transaction (whichever is greater).
  • No separate Merchant Account is required. Stripe will transfer your funds (less the fees) directly to your chosen bank account 2 days after the transaction.
  • There are no additional monthly fees so there is no risk. Set-up takes only a couple minutes and you can stop using it at anytime.

If you would like to begin processing credit cards directly through RW Elephant, you’ll need to first set up a Stripe account.

Navigate to the “Account” icon in the upper right corner of your browser window.

In the left column, select “Payment Settings.”

Click the green “Edit” button.

Click the “Connect with Stripe…” button.

A new webpage will open in your browser. Fill out the form that comes up.

When you’ve completed the form, click on the “Authorize access to this Stripe account” button.

If you already have a Stripe account, once you click the “Connect with Stripe…” button, in the new window that opens, click on the “Sign-in” link in the upper right corner of the page.

You’ll be good to go from there.

Feel free to check out our Security Practices and Privacy Policy as well as Stripe’s Terms.

If you have additional questions, please don’t hesitate to get in touch with us at help@rwelephant.com.

You can begin charging cards right away.

To manually process a credit card charge, navigate to the Orders icon in the upper left corner of your browser window.

From the left column, select the Order you’d like.

Click on the green “Edit Order” button.

Select the “Payments” tab.

Click on the “New Payment” button.

Today’s date will be entered.

From the “Type” menu, select “Credit.”

Select Full Balance, Required Deposit or Other Amount. If you select Other Amount, enter the Amount to be charged. Please note that you cannot process a charge of less than $0.50 but you can manually charge any amount (even if it is less than the required deposit).

When processing a credit card through Stripe, the Reference field will automatically be filled in so you can skip over it now.

If you haven’t charged a card before, “Enter New Card” will be the only option in the “Credit Card” menu. If you have charged a card before, you’ll be able to choose that card from this menu for future transactions.

In the CC Number field, type the credit card number.

In the Expiration field, type the expiration date in MMYY format.

In the CVC type the security code for the card (either 3 digits on the signature line for most cards or 4 digits on the front for American Express).

If your Client has authorized you to use this card for Autopay of their final balance, tick the “Use this card for Autopay” box.

Click the “Enter Payment” button.

The Payment will now appear in the Payments table.

Unlike other Payment records, you can not edit Stripe transactions once they are in the Payment table. See future tutorials about refunding payments if you need to modify the transaction.

You’ve signed up for integrated credit card processing. Now let’s get you the maximum time savings and benefit from this humdinger of a feature.

Up next: Online Payment Pages!