Looking Back and Thinking Forward: Evaluating How You Can Continue to Grow as a Business Owner

A few weeks ago, we had a small glitch in RW that impacted 200 Orders for about an hour and a half. It was a stressful moment for our team as we woke up to urgent help requests, assessed the situation, diagnosed the problem, resolved it, and communicated with our Clients. We later had a meeting to discuss what went wrong, how we can prevent this issue or problems like it from happening in the future, and how we can be more prepared to handle situations like this as they come up. But to be honest, I was pretty proud of our response. It was a reminder of how far we’ve come. Read more

Writing Event Rental Business Policies with Intention

Don’t write another policy for your event rental business until you ask yourself these three questions! Copying  policies from the company down the street or setting things up at random might actually be hurting your business and preventing you from reaching your goals. Check out our framework for setting event rental business policies with intention. Read more

Defining Rentable Condition in Your Event Rental Business

Rentable condition means something different to every rental company owner. It could mean “like-new,” as if the item was just picked up from a retail store. It could mean “usable,” not the most pristine condition, but good enough that it gets the job done. Or it could mean anything in between! Read more

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