Metrics are only accessible for Users with Admin permissions.
Navigate to the Metrics icon in the upper left corner of your browser window.
![](https://rwelephant.com/wp-content/uploads/Metrics-Icon.jpg)
The Number of Upcoming Metric displays how many of the following are coming up this week and next week:
- Deliveries & Pick-ups
- Will-Calls & Returns
![](https://rwelephant.com/wp-content/uploads/01-Order-Tracker-Metrics.jpg)
Number of Upcoming “Deliveries & Pick-ups” are based on Delivery Orders. This calculates the total number of Delivery Windows and Return Windows in the next 7 days and the next 8-14 days.
The same applies to Will-Call Orders.
For instance, your crew may be out on 6 Deliveries and 4 Pick-Ups this week, for a total of 10 “Deliveries & Pick-Ups.” Whereas, your Will-Call Orders are low this week with 1 Will-Call & 2 Returns for a total of 3 “Will-Calls & Returns.”
This metric comes in handy when looking at the weeks ahead and determining if it will be a busy/slow week out on the road and in your warehouse.
Also check out Delivery Fees Metrics & Delivery Revenue Metrics.