A few weeks ago, we had a small glitch in RW that impacted 200 Orders for about an hour and a half. It was a stressful moment for our team as we woke up to urgent help requests, assessed the situation, diagnosed the problem, resolved it, and communicated with our Clients. We later had a meeting to discuss what went wrong, how we can prevent this issue or problems like it from happening in the future, and how we can be more prepared to handle situations like this as they come up. But to be honest, I was pretty proud of our response. It was a reminder of how far we’ve come. Read more
Published in Grow Grow Grow.
With clever rolling racks and lots of vertical storage, Velvet Rentals utilizes every cubic inch to showcase their funky pieces for maximum impact. Read more
Published in Biz Operations.
Looking for some rainbow inspiration from down under? Look no further than this warehouse tour of the very colorful Good Day Club in Victoria, Australia. Read more
Published in Biz Operations.
We’ve got lots of reasons to sing the praises of SOPs (including making more money), but today we’re talking about HOW to actually write them. We’ve got some tips to jumpstart your SOP writing (or rewriting) process. Read more
Published in Biz Operations.
See what makes Bowery & Bash in Chicago run like a well-oiled machine. Read more
Published in Biz Operations.
The financial benefits of SOPs alone should motivate any boutique event rental business to pursue this valuable activity. The investment now will pay dividends in the short- and long-term. Read more
Published in Biz Operations.