But when it comes to credit card processing, I’m often surprised at our clients’ approach. Many times, I see our clients implicitly or explicitly encouraging their customers to pay with a method other than credit card (cash, check, etc.). Ostensibly they’re doing this to avoid the credit card processing fees— with the intention of making more money. Unfortunately, however, I think that discouraging their customers from using credit cards actually costs them money in the long run. Read more
Looking to increase the Dollar Utilization of an Item in your Rental Collection? Check out these 5 strategies for getting more money out of your pieces. Read more
Before I continue, let me just mention that this exercise is to calculate your real delivery costs. We’ll talk more later about how to calculate your delivery fees. Read more
I recently had a great conversation with one of our R.W. Elephant users who owns a specialty rental business. She is growing but is finding that delivery costs are eating into her profit. Read more
