Blog articles matching the “Client Relations” tag.
Contracts can be overwhelming—for rental biz owners writing them AND for their customers reading them. But there is hope! Text styling can make your contracts easier to digest, and thus, quicker to sign. Read more
In your event rental business, there are many roles to play and two key ones are Sales and Customer Service. They should never be done by the same person (even if you’re a one-woman-show!). Read more
Damages are the worst, #amiright? And then getting the client to pay for them is super frustrating! This week's Q&A is from Wendy about damages to a sofa and the chaos that ensued. Read more