Blog articles matching the “Biz Operations” category.
Every event rental business is going to have a Sales Process that looks a little (or A LOT) different from anyone else. Your Sales Process is going to include your script, your policies, your questions, and your solutions to the pain points your client experiences. While I can give you a blueprint or a checklist, you’re going to have to customize every aspect of it to suit you and your rental business. Read more
How do you mention a minimum order requirement (if applicable) without sounding negative? Read more
We recently did a deep-dive into some data from our RW Elephant clients. We were curious to know what payment methods were most effective at helping our users close sales faster. Do you know what we found? Read more
As I spoke to over 40 event rental pros this week in our Event Rental Success Groups, I started to see some themes emerge. Read more
Do you ever wonder how other Event Rental Businesses deal with the problems you're facing? Wouldn't it be great to hear how others in your position handle damages? How do they find their crew members? What is their deposit policy? Where do their ideal clients come from? What is their average rental amount? How much do they charge for delivery? Read more
I talk to A LOT of event rental business owners. We connect via social media, through an email referral, or actually meet in person (shocker!). I love hearing their stories, finding out what inspires them, and learning about their challenges. Sometimes people get pretty real when sharing with me— I’ve heard about the good, the bad, and the ugly. Read more
There are a million places to begin when it comes to starting a successful event rental business. I have quite a few opinions on the subject but I wanted to share three initial steps to focus on. Read more
We recently put together some like-minded specialty event rental pros (who also happen to be RW Elephant loyalists) for a weekly mastermind video call. We met each week for six weeks straight and dove into a new topic each time. We hashed out what’s working and what’s not in their specialty event rental businesses. We talked logistics, sales, employees, marketing… you name it! What an exciting experience it was to hear the triumphs and challenges that they each faced, the ideas and encouragement they brought to one another, and the enthusiastic results of this new community. Read more
Damages are a reality in every event rental business. You should certainly have a Loss Prevention Plan in place so your staff knows how to properly handle your pieces. Your Damage Policy should tell your clients exactly what to expect if pieces are damaged or disappear at their events. But regardless of perfect planning, accidents happen. Read more