Damaged Orders

Use the Damaged Order Status to make Work Orders in RW Elephant. If an Item becomes damaged but can be repaired, you'll want to make sure it isn't available for Orders during the time it is being fixed. A Damaged Order allows you to create an Off-the-Shelf and Restock Time, add an Item (or Items) that need to be repaired and store the information for your crew or contractor.

Because the Damaged Order will use the Off-the-Shelf and Restock Time to determine availability, you'll be able to see if there are any conflicts. You can then decide to speed up your repair process or replace the Item on any existing Orders.

Be sure to check out our Dealing with Damaged Items Tutorial to find out how to best use Damaged Orders.


Also see support articles about Proposals, Confirmed, Completed, Canceled, Wishlists, & Sale Orders